ArpexCapital

Dream, People, Culture

Urgency


Back in the early ‘90s, I had a brief and inglorious career with the Washington Redskins of the National Football League.  It officially lasted only two and half years but it was a formative experience and I learned a lot in a short time.
 
I have found that much of what I learned in sports applies to business.  For example, what I learned about the characteristics of successful athletes also applies to entrepreneurs.

Innate talent matters in both cases but less than you think — the most physically gifted athletes are often not the best players.  I believe talent comprises about 1/3 of what it takes to succeed in sports or entrepreneurship.  Talent derives from genetics and no player or entrepreneur has control over it.

Another 1/3 of success comes rigorous training – physical conditioning, skill development, study of the game and other things that the individual can control.  The player or entrepreneur must maximize his potential in this 1/3 in order to have a chance of success.

The last 1/3 of a successful athlete or entrepreneur comes from… I don’t know.  No one does.  It has to do with energy, belief, destiny, love for their profession… (That last one really matters – how many people don’t love their job but still make it to the top 1%?  Not many.)  

I can't define this final 1/3 but it often manifests itself in two traits: inner focus and urgency.   

By inner focus, I mean that all of the person’s being is directed toward the goal.  Even when he is not visibly working toward it, his being is pointed toward the goal. He does nothing contrary to it.  All the elements of his life fit into the pursuit the goal (not the other way around).

In that sense, pursuit of athletic or entrepreneurial success may seem to be a selfish endeavor.  It doesn’t have to be, but one must surround themselves with people that support the goal and understand the sacrifice needed to achieve it.

Less obvious than inner focus, great athletes and entrepreneurs posses urgency.   I don’t mean hurry or imbalance, just urgency.  They live a half-step ahead of the world. They anticipate what must be done and do it.  Proactively.  They don’t wait, they don’t procrastinate. 

Sports has a tempo, a momentum. So does entrepreneurship.  An entrepreneur’s urgency pushes the tempo and maintains forward momentum in his business.

One can sense whether an entrepreneur has urgency. For example, they ask for help but don’t wait for it. They move forward irresistibly, believing the world with eventually follow.  (It often does, proving the old saying, "Move and the world moves with you.")

Of course, inner focus and urgency are necessary but not sufficient traits: you also need the first 2/3 of the equation — talent and training — but inner focus and urgency are unique traits exhibited by almost all high-achieving athletes and entrepreneurs. 
 
January 25, 2012 at 09:32 Comment (1)

Focus

 
I have often counseled entrepreneurs to focus more. I have never counseled them to focus less.
 
Like so many things in venture capital, however, “focus” is easy to see but difficult to define.  How does one distinguish between an entrepreneur that is expanding intelligently and an entrepreneur that is losing focus?
 
Mostly, I think it is a function of timing and relevance. 
 
Regarding timing: at the beginning, keep your goals simple and singular. Prove and stabilize one business model in one vertical before expanding into another vertical.
 
Then, consider relevance.  Is the new vertical truly relevant to the core business? Ask yourself, how well do you know the new vertical? Are you a member of the ecosystem? Do you personally experience a pain point in that vertical that you can address? If yes, it’s relevant. If not, you are losing focus.
 
As an example, take one of our portfolio companies in the games space. They started as a developer of mobile games; for a year or two, they focused on churning out games. Over time, their games became more sophisticated and more successful and, eventually, they produced several massive hits on iOS and Android.
 
The company needed to use mobile ads to fully monetize their user base and they soon became experts in the mobile ad space, which led to a realization that a huge opportunity existed in mobile ads, especially connected to mobile games. They decided to dedicate resources to developing a mobile games ad platform.
 
So, a young company with limited resources pursued two lines of business simultaneously. Is there a focus problem? No.
 
There was/is no focus problem for two reasons: first, because the company won the market as a games developer first, before expanding into developing an ad platform. Second, the ad platform addressed need in a relevant market that the company understood extremely well.
 
Had the company STARTED by pursuing on two lines of business, there would have been a focus problem. They would have chased two rabbits at once and lost both of them. Instead, they caught the first rabbit (successful games development) then turned to the second (mobile ad platform). 
 
In sum, stay extremely focused in the beginning, then expand into new verticals only if they are highly relevant to your core business.
 
October 31, 2011 at 06:32 Comments (0)

A Good VC Deal is Obscene

The average VC firm probably makes an investment in 1 out of 400 deals they see, maybe less. That means 399 entrepreneurs get turned away for every one that receives a wire into their account.    Many of those 399 entrepreneurs bring deals that fit exactly into the parameters listed by VCs on their websites and blogs – so why are they turned away?
 
In reality, a good VC deal is difficult if not impossible to pre-define.  I can give all the fancy descriptions I want: “an effective entrepreneur addressing a real pain point in a huge potential market with a capital efficient business model” blah, blah, blah. 
 
The truth is, I define a good VC investment like Justice Stewart defined obscenity: I know it when I see it.   I also know when I don’t see it.
 
So, rather than trying to define a good VC investment, I will describe what I see, and what I don’t see, when presented with a good investment. Today I’ll address the entrepreneur/team, in the next post I'll address the business itself.
 
Characteristics of an Investible Team
 
Inevitability
 
In a good VC deal, I sense “inevitability” in the entrepreneur.   Whether or not I invest, whether or not anyone invests, this guy will find a way to succeed.  He is moving and the world will move with him.
 
This inevitability manifests itself in energy and confidence. The energy derives from the huge opportunity he has discovered, the confidence from the planning he has done. 

Non-Arrogance
 
Inevitability shares many of the same molecules as arrogance but is a completely different compound. 
 
An “inevitable” entrepreneur believes in his vision but will do whatever it takes to win, even if it means admitting wrongs and changing course.   He prioritizes success over being right.
 
On the other hand, an arrogant person doesn’t learn well – the person is afraid to be wrong and takes criticism as personal. He will ignore good advice and make the wrong decisions at critical times.
 
As an aside, it’s ok to be a jerk – not preferable, not necessary, but ok – a lot of successful businesspeople are jerks. But arrogance means being a jerk without a corresponding level of competence. That’s unacceptable.
 
Chemistry
 
The team has synergy, of course, but not necessarily “resume synergy”: this guy has a programming background, that guy has business development, etc..   It has chemistry: a healthy, competent group dynamic.  Each person is an expert in their role; each has respect for the others; none has the desire to encroach on the others’ roles.
 
This doesn’t mean they like each other, it means they believe in each other. 
 
On the other hand, it’s important that they not dislike each other.
 
Dislike among founders, at the early stage, bodes ill. It’s ok that Lennon and McCartney hated each other after the White Album but, if they had felt that way in 1963, there never would have been a White Album, probably not even A Hard’s Day Night.
 
If, when one guy is talking, the others are sighing, shifting in their seats and looking away, if one is subtly apologizing for another’s comments when it’s their turn to talk, I get very worried.
 
Summary
 
I heard about a study that attempted to define what characteristics make up successful sports stars.
 
The study came to the conclusion that the most successful athletes share three traits: first, athletic genes, second, effective training and third… no one knows. The third trait of the athletic star – character, will, personality, whatever – is indefinable.  But it is what separates Ronaldo from a talented soccer player that can run the 100 meters in 9.8 seconds, gets the best training and still falls short. 
 
Having had a brief and inglorious career in professional football, with a team that won the Super Bowl, I promise you that the difference between those who make the team and those who don’t is not athletic ability and it's not training: everyone has that. The people on the team have that third, indefinable trait and so does the team as a whole.
 
The same applies to great entrepreneurs and their teams.
 
April 16, 2011 at 11:30 Comments (0)

Should Startups be “Global”?

Interesting item from Venture Beat (I was on vacation and would have missed it had Michael Nicklas not tweeted it):
 
VentureBeat’s top 10 tech trends of 2011
 
Emerging markets drive tech adoption — The days are long gone when users in emerging countries embraced older technology. With growing middle classes in Brazil, Russia, India, and China — and plenty of wealth in other regions has well — the demand for tech goods will continue to expand. That trend has been driving sales in tech for some time — 80 percent of Intel’s sales are overseas now. But it will also happen with web services such as social network games. [emphasis added] Accel and Tiger Management’s recent $30 million investment in Vostu shows that the Brazilian social game market has a lot of potential. Success in an emerging market can generate the growth that a startup needs to get to critical mass.[emphasis added]
 
Two points jump out at me. First, just as the microprocessor business bloomed in the US then matured into a truly global market, so will many web services businesses (see, e.g., Facebook). It’s not an overly complex point but it’s an important one and Intel provides a nice analogy.
 
The second idea, that success in an emerging market can get a startup to critical mass, is more complex. Of course, growth in an emerging market can help a startup get to critical mass, but at what cost? Specifically, should a startup really think “globally” or focus on winning local markets? 
 
Generally, I believe that a startup should focus on local markets, then expand internationally only if strategically compelled and only after reaching critical mass. Going beyond local markets requires resources that most startups don’t have – as a young company, “if you chase two rabbits, you will lose both”.
 
On the other hand, that applies less to web services companies and, as the Brazil and the US converge, even less to web services companies that want to address those two markets.    In fact, for reasons that I’ll address in later posts, I believe that bridging the Brazilian and US markets provides huge opportunities for entrepreneurs and investors, as long as they have sufficient agility and deep knowledge of both markets.
 
Final caveat: some non-web services startups can/should break the “local markets first” rule but they are rare and require an inordinate amount of investment capital.  I see them mostly in the cleantech area – Amyris is an example.
January 5, 2011 at 12:25 Comments (4)

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